A Little About Me
I consider myself very lucky to be operating such a wonderful business in Sonoma County. I was born and raised in Santa Rosa, graduated from Montgomery High School in 1990, and am in the process of raising two beautiful children here.
I began working in the carpet cleaning business at the age of 15. I have worked for several carpet cleaning companies and have a clear understanding of the right ways to service my customers.
I am a Journeyman Textile Cleaner certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) in; Carpet Cleaning, Upholstery and Fabric Cleaning, Stone, Masonry, and Ceramic Tile Cleaning, and Odor Control. Pristine Clean is recognized as a Certified Firm by the IICRC. I listen to the customer's needs and concerns in order to adapt the cleaning methods and chemistry to fit those needs and concerns. I also excel at educating the customer on the best way for them to maintain the beauty of their carpets and upholstery in between professional cleanings.
My customers appreciate the fact that I always answer my phone and am available to them at all hours if they have a question or concern. I pride myself in operating a referral based business, and in order to do that, I must exceed every customer's expectations in order for them to feel comfortable in referring me to their family and friends.
I believe the main reason that I achieve such amazing results is that I take my time in every customer's home. Many other companies will book 7 jobs a day and have to rush through a job in order to get to the next job on their schedule. I only book a maximum of three jobs per day, this allows me the time to really focus on the cleaning and stain removal on every job. Pristine Clean was established by Frank Ammirata in 1996. Frank did an amazing job building a well respected carpet cleaning business.
I purchased Pristine Clean in May of 2007 with the goal of continuing Pristine Clean's excellent reputation. As the owner and sole operator, I am proud to say that I continue to serve almost all of Frank's original customers as well as growing a valuable customer base year after year. As a carpet cleaner, it is very important that my customer's trust me. I am working in part's of people's homes that most friends and family never see. I am frequently left in a person's home by myself, or a key is left for me to enter a person's home while they are not there. It is not unusual for a blank signed check to be left for me as well. I take this level of trust very seriously, which is why I have no employees. I am honored that my customers feel comfortable entrusting me with their homes. When you call Pristine Clean to come and clean your home, it will always be me that you see at your front door.